The much anticipated new version of Microsoft DynamicsTM CRM 4.0 was released on January 2nd of 2008!

Among the many new features, below is a sample of what is available in the new Microsoft Dynamics CRM version 4.0:

  • Device licensing now available. One device, such as a shared computer, can be licensed so that many non-concurrent users, such as shift workers, can access one machine with one license.
  • A new Workgroup edition is available, bundling 5 user licenses and one server license.
  • Workflow is now managed by Windows Workflow Foundation and accessible directly through Microsoft Dynamics CRM version 4.0. Users can create their own Workflow, and those with appropriate security roles, can publish rules to the community or to specific individuals or teams.
  • Workflow Progress can be tracked from within an entity, and stages for Accounts and Contacts can now be defined.
  • Users can now create reports using the new Report Wizard with access controlled via security roles. A developer is no longer required for all custom reports.
  • Exported data from reports can now be selected for re-import.
  • Improved Mail Merge integration.
  • Many:Many relationships are now supported
  • Asynchronous plug-ins available.
  • All activities can now be synchronized with Outlook.
  • Schedulable Duplicate Detection feature and rules for how to handle duplicates.
  • Pre-configured data import tools for Act! field mappings.
  • Improved data migration wizard and monitoring.
  • Improved data import tool that allows field mappings to be saved.
  • Users and User Roles can now be exported and imported.
  • Improved performance and scalability include SQL Mirroring, improved clustering support, and WAN performance improvements.
  • Multi-National language packs are now available, as well as currency exchange rate definitions.

Microsoft Dynamics CRM version 3.0 is still available, and when purchasing user and server licenses through us, Software Assurance is included in the price, making Microsoft Dynamics version 4.0 licenses available at no extra charge at the time of release.

Call us today to find out how we can assist with your Microsoft Dynamics CRM project!